How we work

A world without friction. That is Interflon's purpose. Friction is a measurable cause of energy loss, wear, unplanned downtime, and compliance risk. Reducing friction is an operational discipline with a direct impact on cost, output, and compliance. At Interflon we cooperate with our customers to make that happen.

We offer three distinct levels of cooperation, each designed to meet a customer where they are and move them toward full, documented control of their lubrication management.

1. Premium Products

The foundation is always the right lubricant for the right application. Interflon's portfolio, built on MicPol® lubricant technology and our F-Active cleaner chemistry, is engineered to perform under demanding industrial conditions. All our lubricants are free from PFAS, microplastics, silicones and nanomaterial, our food grade lubricants are furthermore MOAH-free, and ISO 21469, NSF H1, Kosher, Halal and Vegan certified.

Product selection is guided by our Technical Advisors, supported by Interflon's AI-driven, language-independent knowledge system giving every advisor direct access to insights built on more than 45 years of expertise. This enables us to implement the right product for every customer, in every industry, anywhere in the world.

Customers who switch to Interflon products typically see 

• 25-40% reduction in lubrication time
• 50-80% reduction in lubricant consumption
• 3-8% energy savings, alongside a significant consolidation of their lubricant product range. The actual range depends on the application, the baseline and the discipline of execution. We document this case by case rather than promise it portfolio-wide.

2. Lubrication Systems

Where manual lubrication is inefficient, unsafe, or no longer executable with available labour, automation is the logical next step. Interflon has the expertise to guide customers through the full process of implementing cost-effective lubrication automation, from system selection and design through to installation and service. The customer impact is straightforward: 

• up to 85% reduction in lubrication time
• consistent lubricant delivery to every point
• an ROI typically within 6 to 24 months

3. Lubrication as a Service, LaaS®

This is the most complete level of cooperation. LaaS combines premium products, lubrication systems, and structured services into one integrated offering. The objective is full control over lubrication management in terms of cost, execution quality, and compliance. 
For operations dealing with knowledge gaps, audit pressure, labour shortages, or fragmented supplier relationships, LaaS addresses the root causes, not the symptoms.

What does LaaS actually involve?

LaaS is a flexible, modular offering. Depending on the customer's situation, it can include:

• Training. Building structured lubrication knowledge on the shop floor, moving teams from reactive to proactive maintenance practice. Up to 56% of bearing failures are lubrication related. That is not a product problem. It is a knowledge and process problem.
• ILAC®. Our cloud-based lubrication management software. ILAC stores the complete lubrication plan: every point, every interval, every product, every procedure, documented Technicians know exactly what to do and when. Managers have full traceability. Auditors have documented evidence.
• Vendor Managed Inventory (VMI). We take over lubricant stock management, including contamination-controlled storage, barcode identification, min/max levels, expiry tracking, and batch traceability. Poor lubricant storage is a direct cause of cross-contamination, misapplication, and audit exposure. It is a rotating equipment performance issue, not a housekeeping issue.
• Lubrication execution. For customers dealing with labour shortages or wishing to fully outsource lubrication, we work with certified service partners to ensure execution is carried out aligned to the lubrication plan. Documented, traceable and repeatable, not improvised or experience based.
• Fixed fee contracts. For operations that need cost predictability, we offer the option of a fixed monthly fee covering products, systems, and services. Lubrication becomes a known line item, not a variable cost.

The combined impact: 

• 15-40% reduction in total lubrication cost
• 10-30% reduction in unplanned downtime
• audit-proof documentation aligned with ICML 55, BRCGS, and IFS-standards. 
• ROI is typically under 12 months.

The people behind it

These three levels of cooperation are delivered by three types of professionals: Technical Advisors for product and application guidance, Lubrication System Specialists for automation projects, and Lubrication Consultants and Sales Engineers for LaaS engagements.
We have more than 600 Technical Advisors operating across more than 50 countries. They are the reason any of this works on the ground, they are the execution layer of our purpose.

Why this matters now

Industrial maintenance is under pressure from multiple directions simultaneously. Energy costs are rising. Labor is scarce and ageing. Spare parts and downtime costs are increasing. Regulatory requirements on food safety, sustainability, and CO₂ are tightening. At the same time, organisations are expected to do more with less: higher asset availability, longer equipment life, better OEE, with fewer skilled hands on the floor.

Lubrication sits at the intersection of all these pressures. It directly influences energy consumption, asset reliability, maintenance cost, lubricant waste, and audit compliance. Yet in most operations, lubrication remains reactive, experience-based, undocumented, and disconnected from the broader reliability agenda. 

The numbers are consistent across the industry. 

• Up to 56% of premature bearing failures are lubrication related. 
• Between 15-40% of the maintenance budget is influenced by poor lubrication practices. 
• Up to 5% of industrial output is lost annually due to friction, wear, and inadequate lubrication. 

This is the gap we address.